Data Processing Manager
Personal data collected can be: email address, first names, or the last name of the user. All data are stored in France.
The personal data collected through the Agora Software Application are processed by the company Agora Software, as Data Processor, a SAS registered in the Register of Commerce and Companies of NANTERRE under number SIREN 850032434 R.C.S, having its registered office at 26 Quater rue de Paris, 92190 Meudon, France.
Purpose of Data Processing
The information you provide in our online form is processed in our legitimate interest for the purpose of answering your question. The information may be used, always in our legitimate interest: to send you information about Agora Software.
Your data may be processed if a contract is concluded between us for the purpose of executing the contract.
The recipients of your data are:
Authorised persons within Agora Software in charge of data processing. They only have access to the data they need in the course of their duties;
Authorised persons at our subcontractors, including our hosting provider to carry out communication and customer relations actions on our behalf;
Authorised persons at our partners, only at your request.
Duration of Data Retention
Your data are kept to strictly handle your request and provide you with an answer.
Your data may be kept as necessary for the duration of our commercial relationship, in the event of a binding contract between us.
Beyond these deadlines, we will delete or archive the data in accordance with the provisions in force.
The information pertaining to your name, email and the content of your message is necessary for us to answer and contact you. As far as the content of your message is concerned, we draw your attention to the fact that your comments must be objective and not contain any sensitive data.
Your Rights and Recourses
You have a right of access to your data, modify and erase your personal data as well as a right to limit processing, a right to portability and a right to privacy.
When a particular processing of your data is based on your consent, you may withdraw it at any time without affecting the lawfulness of the processing carried out prior to such withdrawal.
You also have the right to define your guidelines for the retention, erasure and communication of your personal data after your death.
To exercise these rights, you can contact us at the following e-mail address info(at)agora-software.com.
We will do what is necessary to respond to your requests. If, for whatever reason, you consider that our response is not satisfactory, you can lodge a complaint with the data protection local authority (e.g. CNIL in France).